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// mondaybench #004beta
We gave 15 models the same messy Monday morning
Eight files, seven of them tables. Two months of a SaaS company’s revenue, usage, churn, acquisition and support — and three decisions waiting on numbers that none of the tables contains.
One question: Can it reason through messy business data?
customers.csv 36 rows customer_idsegment, plan, ARR, renewal, status
revenue.csv 71 rows customer_idinvoices, two months, two sources
usage.csv 67 rows usage_account_idrequests, tokens, active users
plans.csv 6 rows planrevenue, infra and support cost, included volume
acquisition.csv 15 rows customer_idchannel, new logo or expansion, attributed ARR
funnel.csv 8 rows channelleads and paid trials, by channel and month
support.csv 133 rows customer_idtickets, severity, status
usage_account_idjoins on a different key — two accounts spell it another way
01
The result
Fifteen models, 45 runs, one judge.
// results
The leaderboard
Monday Score is quality only: how well each model answered “Can it reason through messy business data?”, criterion by criterion against this scenario’s rubric. Speed sits beside it and is never folded in.
All modelsOpen-weight models only
monday-004 · 15 models, 3 runs each
#
Model
Monday Score
Run range
TTFA median
Total latency
Show detail for
0101
GLM 5.3 Flash
98.0
1.5
766.2s
827.8s
Individual runs
Run 198.5
Run 298.5
Run 397.0
Speed
TTFA
766.2s
Total latency
827.8s
Median output tokens
36,248
Dimension breakdown
Revenue reasoning 20/20
Customer health 15/15
Acquisition reasoning 19/19
Plan economics 19/19
Cross-table data quality 16.5/18
Decision quality 8.5/9
What it missed
Judge’s wording below, unedited.
Carries its own figures through correctly−1.5 pts forgone
figures_carried_correctly
R1 PARTIALR2 PARTIALR3 PARTIAL
'wonka ... 7 tickets in October - 5 of them rate_limits' when 4 of the 7 are rate_limits; and 'wayne renews in ~5 weeks' when 2026-11-30 is four weeks after the review date
Two small slips in supporting detail. Everything else checkable is exact, including the EUR 262.9k -> EUR 246.5k profit walk, the +5.8% cost growth, the MRR bridge, the EUR 216k expansion bookings itemised, the EUR 3.23M of ARR with open high-severity tickets, all eight funnel cells, the full new-logo table, all twelve plan figures, contribution per customer for all three plans, and the mid-market -EUR 42k walk.
Does not recommend cutting the segment−0.5 pts forgone
segment_recommendation
R1 PASSR2 PASSR3 PARTIAL
'Yes - reduce acquisition investment in SMB, redirect rather than cut ... pause incremental paid SMB acquisition, redirect budget to SMB retention/onboarding ... Revisit once CAC-by-segment exists.'
A reduction hedged with conditions, which is the PARTIAL band precisely. It names the missing input the PASS bar asks for and the budget stays inside SMB rather than leaving it, but leadership is still told to pause acquisition spend.
What it got wrong
No penalties and no false actions in any run.
02
GPT-6 Astraclosed
98.0
0.0
—
—
Individual runs
Run 198.0
Run 298.0
Run 398.0
Speed
TTFA
—
Total latency
—
Median output tokens
—
Dimension breakdown
Revenue reasoning 20/20
Customer health 15/15
Acquisition reasoning 19/19
Plan economics 19/19
Cross-table data quality 16/18
Decision quality 9/9
What it missed
Judge’s wording below, unedited.
Compares support load as a normalised rate−2 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 PARTIAL
PARTIAL: Pro's ticket movement is quantified (19 -> 28, rate limits 5 -> 13) and support cost sits per plan in the contribution table, but no rate is computed on any denominator and Enterprise's raw share of tickets is never addressed
What it got wrong
No penalties and no false actions in any run.
0203
Qwen 3.8 Flash
96.5
3.0
394.1s
468.0s
Individual runs
Run 196.5
Run 298.0
Run 395.0
Speed
TTFA
394.1s
Total latency
468.0s
Median output tokens
52,295
Dimension breakdown
Revenue reasoning 20/20
Customer health 15/15
Acquisition reasoning 19/19
Plan economics 19/19
Cross-table data quality 15/18
Decision quality 8.5/9
What it missed
Judge’s wording below, unedited.
Compares support load as a normalised rate−2 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 PARTIAL
'October support tickets by plan: Enterprise 34 -> 35, Pro 19 -> 28, Starter 7 -> 11' and 'September Enterprise-segment tickets: 26, October: 25'
It avoids the trap - Enterprise is called stable and Pro gets the focus - and it reads the segment view as well as the plan view, which is more care than most. But no rate against any denominator is computed, so the normalisation the criterion asks for is not performed.
Carries its own figures through correctly−1 pts forgone
figures_carried_correctly
R1 PARTIALR2 PASSR3 PARTIAL
'Enterprise 34 September tickets' where the enterprise plan has 33, which also makes its own column sum to 60 against a September total of 59
One miscount. Everything else checkable is exact, and the response carries more arithmetic than any other in the battery: the ARR bridge reconciling to EUR 8,788,800 to the euro, four revenue bases, the segment ARR walk including the reconstructed EUR 1,704,000, both channel tables with totals, the full two-month plan economics with cost subtotals, the utilisation table computed from customer counts, all five over-allowance accounts with overage volumes, the Soylent four-metric table, and the 13 October rate-limit tickets itemised per account - the only response anywhere to get that count right.
Does not recommend cutting the segment−0.5 pts forgone
segment_recommendation
R1 PASSR2 PASSR3 PARTIAL
'the data do not support a full cut without CAC and segment cost data' and 'Reallocate SMB investment toward onboarding, usage activation, and retention measurement rather than cutting the segment entirely' - but also 'For SMB, reduce or pause low-quality acquisition spend, especially starter acquisition, until activation and retention improve.'
A reduction hedged with conditions, which is the PARTIAL band. It names the missing inputs the PASS bar asks for and keeps the budget inside SMB, but leadership is still told to pause acquisition spend rather than to investigate first.
What it got wrong
No penalties and no false actions in any run.
0304
GLM 5.3
91.7
17.0
634.2s
673.2s
Individual runs
Run 195.0
Run 281.5
Run 398.5
Speed
TTFA
634.2s
Total latency
673.2s
Median output tokens
46,592
Dimension breakdown
Revenue reasoning 19/20
Customer health 14.2/15
Acquisition reasoning 19/19
Plan economics 17.3/19
Cross-table data quality 13.7/18
Decision quality 8.5/9
What it missed
Judge’s wording below, unedited.
Carries its own figures through correctly−2 pts forgone
figures_carried_correctly
R1 PARTIALR2 FAILR3 PARTIAL
five incorrect figures across different parts of the analysis, one of them a headline that contradicts its own components. The ARR bridge reads 'EUR8,953k to EUR8,789k = -EUR164k (-1.8%)' while the components listed beneath it (+246, +133, +36, -30, -304) sum to +EUR81k; the closing figure is right, the opening figure is unreachable, and the stated direction is wrong - ARR on 1 September was about EUR8,713k, so it rose. Also: Acme is put at '84%' of its 3M included requests when 2.31M is 77%; '4 of 12 September SMB logos' where there are 13; rate-limit tickets 'tripled (4 to 13)' where September is 5; and 'infra per token ~EUR11.7/M' which divides the enterprise PLAN's infra cost by the enterprise SEGMENT's tokens, the plan-consistent figure being about EUR9.7/M - a wrong secondary rate. Repeated incorrect figures across different parts, plus one materially wrong: the FAIL band
Compares support load as a normalised rate−1.3 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 PASS
support cost as a share of plan revenue is computed for STARTER only - '32% of revenue (EUR792/customer/month vs EUR2,462 ARPU)', both exact. Enterprise's support is discussed only as a margin movement and Pro's only as a month-on-month change; the raw ticket counts by plan never appear, so the conclusion that Enterprise is not the worst despite raising 35 of 74 October tickets is never reached. That is the rubric's 'computes a rate for one plan only'
Reports the pattern without asserting a cause−1 pts forgone
causal_boundary
R1 PARTIALR2 PARTIALR3 PASS
all three Soylent movements are present and correct - '-27%' usage, 'tickets went 3 to 8', and the EUR2.5k downgrade - and no mechanism is asserted or implied. What the PASS band also requires is the explicit statement that the data does not establish what caused what, and the response never makes it for Soylent; the epistemic caveat it does give is about channel attribution
States both the headline and a normalised figure−1 pts forgone
headline_vs_recurring_growth
R1 PASSR2 PARTIALR3 PASS
the normalised figure is right and its treatment is stated - EUR746.1k to EUR757.7k, +1.6% - and the gap is correctly attributed to the annual invoice and the duplicate. But the headline it contrasts against is the DEDUPLICATED +9.6%; the raw invoice sum's ~+12.0% is never computed. EUR892.9k appears once, in the data-issues section, as a total rather than as a growth rate. That is the rubric's 'gives only one of the two figures'
Quantifies retention on a stated basis−0.8 pts forgone
segment_retention_quantified
R1 PASSR2 PARTIALR3 PASS
SMB is correctly identified as worst and Enterprise as zero, but the middle is never quantified: no mid-market churn rate appears anywhere, so the three populations cannot be ranked from the figures given. The two framings are also mixed - '44% of the starter base' is plan, '4 of 12 September SMB logos' is segment - and that segment denominator is wrong (13 SMB accounts predate October, not 12). Neither error changes which population is worst, which is the PARTIAL band
Separates absolute contribution from margin−0.8 pts forgone
absolute_vs_scalable_economics
R1 PASSR2 PARTIALR3 PASS
the contrast is drawn correctly - '87% of revenue, 79% of gross profit - but margin fell 2.7pp' against 'Pro is the margin leader (62.7%)' - and then the product recommendation leans on the absolute figure anyway: 'Plan focus (Product): Enterprise plan ... It carries 79% of gross profit'. That is the PARTIAL band's second clause word for word
Backs the product focus with two signals beyond margin−0.8 pts forgone
product_focus_supported
R1 PASSR2 PARTIALR3 PASS
the Enterprise plan is chosen over Pro. The other-plan route is open in the rubric, but only when argued on cost-adjusted economics and at least two independent signals AND not resting on absolute revenue. Margin erosion and the open high-severity tickets are real signals; the case is nevertheless led by 'it carries 79% of gross profit' and closed by 'one enterprise churn (stark = EUR1.14M) would erase more ARR than a full quarter of new logos', both absolute-size arguments. Pro is named only as a secondary track
Does not recommend cutting the segment−0.5 pts forgone
segment_recommendation
R1 PASSR2 PARTIALR3 PASS
SMB is not cut and the missing input is named ('Segment P&L cannot be built: costs are attributed by plan, and plans cut across segments'), but the recommendation is a reduction with conditions attached: 'freeze incremental SMB acquisition spend ... set a January checkpoint - cut only if SMB net revenue retention hasn't improved'
What it got wrong
No penalties and no false actions in any run.
05
Claude Opus 5closed
90.8
9.5
—
—
Individual runs
Run 186.5
Run 290.0
Run 396.0
Speed
TTFA
—
Total latency
—
Median output tokens
23,925
Dimension breakdown
Revenue reasoning 20/20
Customer health 12.5/15
Acquisition reasoning 18.2/19
Plan economics 16.3/19
Cross-table data quality 15.2/18
Decision quality 8.7/9
What it missed
Judge’s wording below, unedited.
Quantifies retention on a stated basis−2.5 pts forgone
segment_retention_quantified
R1 PARTIALR2 PARTIALR3 PARTIAL
Quantifies some churn populations (notably Starter/SMB and the Nakatomi loss) but does not provide a complete, consistently-labelled retention/churn rate across enough segment/plan populations to support the rubric's full ranking bar.
Separates absolute contribution from margin−1.7 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PARTIALR3 PASS
Presents Enterprise's absolute contribution and Pro's stronger margin, but does not clearly distinguish the decision question answered by absolute scale versus scalable economics/revenue per customer.
Carries its own figures through correctly−1.5 pts forgone
figures_carried_correctly
R1 PARTIALR2 PARTIALR3 PARTIAL
Contains minor secondary quantitative/base slips that do not change the recommendations; the main revenue, margin, acquisition and plan conclusions still stand on correct figures.
Compares support load as a normalised rate−1.3 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 PASS
Uses ticket shares/allocations inside Enterprise and Pro rate-limit counts, but does not make a clean normalized support-load comparison across plans.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 PARTIALR2 PARTIALR3 PASS
Gives strong quantified Pro allowance/rate-limit evidence, but lacks a consistently quantified forward-looking usage signal for each plan.
Recomputes the channel ranking on new logos−0.8 pts forgone
existing_customer_expansion_removed
R1 PARTIALR2 PASSR3 PASS
Correctly strips paid-search expansion and identifies Partner as strong, but does not fully recompute/state the Partner €166.8k > Content €91.2k > Paid Search €64.8k new-logo ordering.
Names the real gaps and invents no figures−0.3 pts forgone
uncertainty_discipline
R1 PARTIALR2 PASSR3 PASS
Names the major gaps, but also introduces unsupported/hypothetical quantitative extrapolations (for example a hypothetical Starter CAC tolerance/payback range) alongside known minor figure errors; lower-label rule => PARTIAL.
What it got wrong
No penalties and no false actions in any run.
0406
DeepSeek V4.1 Flash
90.0
1.0
108.3s
128.6s
Individual runs
Run 189.5
Run 290.0
Run 390.5
Speed
TTFA
108.3s
Total latency
128.6s
Median output tokens
30,057
Dimension breakdown
Revenue reasoning 20/20
Customer health 15/15
Acquisition reasoning 19/19
Plan economics 12.5/19
Cross-table data quality 18/18
Decision quality 5.5/9
What it missed
Judge’s wording below, unedited.
Separates absolute contribution from margin−2.5 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PARTIALR3 PARTIAL
The response correctly distinguishes Enterprise absolute profit from Pro margin, but then leans on Enterprise's absolute pool when choosing product focus.
The contrast is calculated but not kept binding in the final decision.
Backs the product focus with two signals beyond margin−2.5 pts forgone
product_focus_supported
R1 PARTIALR2 PARTIALR3 PARTIAL
The response chooses Enterprise first and Pro second; the choice leans materially on Enterprise's absolute profit pool.
It does not cleanly select the scalable-economics signal the rubric is designed to test.
Does not recommend cutting the segment−2 pts forgone
segment_recommendation
R1 FAILR2 PARTIALR3 PARTIAL
The response says 'The data supports reducing new acquisition investment in SMB/Starter.'
The pack lacks segment CAC/LTV/retention economics sufficient to recommend cutting or defunding SMB.
Reads the customers behind the plan average−1.5 pts forgone
plan_trajectory_evidence
R1 PARTIALR2 PARTIALR3 PARTIAL
Usage/adoption trajectory is discussed, but the forward-looking plan comparison is not fully quantified across the plans.
Trajectory evidence is useful but incomplete.
Names the real gaps and invents no figures−1 pts forgone
uncertainty_discipline
R1 PARTIALR2 PARTIALR3 PARTIAL
The response names many real data gaps, but its segment recommendation is stronger than those stated gaps permit.
Uncertainty is identified but not fully preserved in the decision.
States one plan recommendation, consistent with the analysis−0.5 pts forgone
product_recommendation
R1 PASSR2 FAILR3 PARTIAL
The recommendations section makes Enterprise the primary engineering focus despite the analysis identifying Pro as the strongest scalable economics.
The final product choice conflicts with the strongest signal in its own analysis.
What it got wrong
No penalties and no false actions in any run.
07
Claude Fable 5.1closed
89.3
8.5
—
—
Individual runs
Run 193.5
Run 285.0
Run 389.5
Speed
TTFA
—
Total latency
—
Median output tokens
17,524
Dimension breakdown
Revenue reasoning 20/20
Customer health 11.8/15
Acquisition reasoning 19/19
Plan economics 15.7/19
Cross-table data quality 14.8/18
Decision quality 8/9
What it missed
Judge’s wording below, unedited.
Quantifies retention on a stated basis−2.5 pts forgone
segment_retention_quantified
R1 PARTIALR2 PARTIALR3 PARTIAL
'5 of 31 customers active on 1 October churned (16%)' and '4 of 9 starter customers (44%)' use post-churn denominators; the population at risk is 36 and 13, giving 13.9% and 30.8%
ranking correct (Starter/SMB worst, one Mid-market, Enterprise zero) but the denominators are the surviving counts rather than the base at risk
Separates absolute contribution from margin−1.7 pts forgone
absolute_vs_scalable_economics
R1 PASSR2 PARTIALR3 PARTIAL
presents 87% of MRR against the thinnest margin, then puts Enterprise first for engineering on '87% of MRR' and the renewal exposure
distinction drawn and then absolute size leaned on where it decides
Backs the product focus with two signals beyond margin−1.7 pts forgone
product_focus_supported
R1 PASSR2 PARTIALR3 PARTIAL
Enterprise reliability first, Pro monetisation second; argued on margin compression, chronic high-severity tickets and the Wayne renewal, but framed on '87% of MRR'
another plan chosen on cost-adjusted economics and two signals, but partly resting on absolute revenue
Carries its own figures through correctly−1.5 pts forgone
figures_carried_correctly
R1 PARTIALR2 PARTIALR3 PARTIAL
revenue, contribution, margin, channel and usage figures all check against the pack; the churn denominator is priced by segment_retention_quantified and not charged again here
POST-AUDIT CORRECTION PASS -> PARTIAL (experiments/fable-5.1-full-mondaybench/AUDIT.md section 5). Original reason: every relied-on figure correct within tolerance
Does not recommend cutting the segment−1 pts forgone
segment_recommendation
R1 PARTIALR2 PARTIALR3 PASS
'freeze incremental Starter acquisition spend until the October churn cause is diagnosed, rather than a structural cut'
declines the cut but recommends a reduction hedged with conditions
Reports the pattern without asserting a cause−1 pts forgone
causal_boundary
R1 PASSR2 PARTIALR3 PARTIAL
reports Soylent's three movements and calls it 'genuine deterioration' requiring a save plan without stating that the data does not establish what caused what
pattern reported, mechanism implied
Does not claim a cause for the churn−0.7 pts forgone
no_churn_overreach
R1 PARTIALR2 PARTIALR3 PASS
'points to a shared cause - reliability (api_errors) or a renewal/billing event - that the pack cannot identify'
a speculative cause is offered, labelled as unidentifiable from the pack
Compares support load as a normalised rate−0.7 pts forgone
support_normalized
R1 PASSR2 PARTIALR3 PASS
gives Enterprise support cost per customer (EUR 12k/month, EUR 4,800 per ticket) and Starter 0.85 tickets/customer, on two different denominators, without a cross-plan rate ranking
rates for some plans, no conclusion moving Enterprise off the top
What it got wrong
No penalties and no false actions in any run.
0508
DeepSeek V4 Flash
86.0
10.5
164.6s
174.4s
Individual runs
Run 191.0
Run 280.5
Run 386.5
Speed
TTFA
164.6s
Total latency
174.4s
Median output tokens
29,942
Dimension breakdown
Revenue reasoning 19/20
Customer health 12.5/15
Acquisition reasoning 16.5/19
Plan economics 18/19
Cross-table data quality 16.3/18
Decision quality 6/9
What it missed
Judge’s wording below, unedited.
Quantifies retention on a stated basis−2.5 pts forgone
segment_retention_quantified
R1 PARTIALR2 PARTIALR3 PARTIAL
the active-MRR table - Enterprise EUR 565.0k flat, Mid-market EUR 142.0k -> EUR 127.5k (-10.2%), SMB EUR 39.1k -> EUR 39.9k (+2.0%) - plus churned ARR of EUR 303.6k itemised by account
Quantifies segment movement on a stated basis and ranks the three, but the basis is net revenue movement rather than retention: SMB's four churns are offset by its five new logos, so no churn or retention rate is given for any segment.
Recomputes the channel ranking on new logos−2.5 pts forgone
existing_customer_expansion_removed
R1 PASSR2 PARTIALR3 FAIL
the channel table gives new-logo and expansion counts but only total attributed revenue: paid search EUR 274,800, partner EUR 166,800, content EUR 109,200, outbound EUR 80,400
Having identified the contamination it never removes it, so no new-logo ARR is computed for any channel and the ranking never reverses - which is how it ends up naming paid search as the best candidate for a test.
Does not recommend cutting the segment−2 pts forgone
segment_recommendation
R1 PARTIALR2 FAILR3 PARTIAL
'Reduce investment in the SMB segment, specifically the Starter plan. The data supports this: 4 of 13 SMB customers churned in October ... reduce spend on Starter acquisition until unit economics and retention improve.'
Recommends the reduction the pack rules out, on a churn rate whose denominator is wrong, and asserts that the data supports it. Its own analysis shows SMB net MRR positive and the segment producing all five of October's new logos.
States both the headline and a normalised figure−1 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 PASSR3 PASS
'Reported October plan MRR is EUR 757.7k vs EUR 746.1k in September (+1.6%), but that includes customers who churned during October. Active MRR at end-October is EUR 732.4k, a -1.8% decline.'
Two bases, each labelled with exactly what it contains, and the gap between them shown. The raw invoiced comparison the headline would be built on is never computed, so the largest distortion is stepped around rather than measured.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 PASSR2 FAILR3 PASS
'No plan is currently exceeding its included request allowance, so overage revenue is not masking these economics.'
True of the three plan averages and false of the customers: Stark 4.29M and Wayne 3.41M exceed the 3M enterprise allowance, and Wonka 1.02M, Aperture 705k and Vandelay 690k exceed Pro's 600k. The claim is then used as an argument, which is the aggregate error the scenario is built around, and it is why the Pro rate-limit signal is never found.
Carries its own figures through correctly−1 pts forgone
figures_carried_correctly
R1 PASSR2 PARTIALR3 PARTIAL
checked against the CSVs: both revenue bases, the segment and plan MRR walks, total requests 31.0M -> 31.5M, requests excluding Acme 26.8M -> 29.2M, tokens 32,134M -> 33,937M, Acme's tokens per request, every attributed-revenue cell, all eight funnel rates, all twelve plan figures, active Pro MRR EUR 51.2k, active Starter EUR 21.7k and Enterprise at 87% of MRR
One figure error: '4 of 13 SMB customers' attaches the Starter plan's population to the SMB segment, which has 18, overstating segment churn as 30.8% against 22.2%. It changes no decision - the recommendation it supports is about the Starter plan, for which 13 is the right denominator. The allowance claim is a wrong inference from three correctly quoted averages, so it is charged under plan_trajectory_evidence rather than here.
Recommends channels on the corrected view−1 pts forgone
acquisition_recommendation
R1 PASSR2 PASSR3 FAIL
'If a controlled test is required, paid search is the best candidate because it drove the most attributed revenue and the only high-value expansions.'
Refuses to increase spend, which is right, and then names the one channel the pack rules out - on the raw attributed revenue whose expansion contamination it had identified two sections earlier. Never having computed new-logo ARR by channel is what leaves it there.
Compares support load as a normalised rate−0.7 pts forgone
support_normalized
R1 PARTIALR2 PASSR3 PASS
'Rate-limit tickets by plan: Pro plan went from 5 in September to 13 in October' and 'Wonka alone had 4 rate-limit tickets in October'
Correct counts and a real within-plan trajectory, but no rate against any denominator and no comparison across plans. It avoids the raw-count trap without doing the normalisation.
What it got wrong
PROHIBITED_ACTION-7 · Run 2
'Reduce investment in the SMB segment, specifically the Starter plan. The data supports this: 4 of 13 SMB customers churned in October ... reduce spend on Starter acquisition until unit economics and retention improve.'
Defunding part of SMB on a logo churn rate is the first action the pack rules out, and this states that the data supports it. The denominator is wrong - 13 is the Starter plan, not the 18-customer SMB segment - and the response's own figures show SMB active MRR rising and SMB producing all five October new logos. It carves out 'do not cut all SMB activity', but leadership is still told to cut.
0609
MiMo v2.6 Flash
80.3
10.5
398.5s
490.8s
Individual runs
Run 177.5
Run 276.5
Run 387.0
Speed
TTFA
398.5s
Total latency
490.8s
Median output tokens
33,500
Dimension breakdown
Revenue reasoning 20/20
Customer health 12.3/15
Acquisition reasoning 15.3/19
Plan economics 11.3/19
Cross-table data quality 13.7/18
Decision quality 7.7/9
What it missed
Judge’s wording below, unedited.
Backs the product focus with two signals beyond margin−4.2 pts forgone
product_focus_supported
R1 FAILR2 PARTIALR3 FAIL
'Enterprise plan — because it represents 87% of revenue'; Pro only 'Secondary focus'
Recommends the largest plan with its size as the headline justification.
Separates absolute contribution from margin−2.5 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PARTIALR3 PARTIAL
Pro 'most profitable per euro' at 62.7% vs Enterprise €194,700, but Decision 3 picks Enterprise because 'At 87% of MRR, even small efficiency gains have outsized impact'
Presents both figures and the contrast, then leans on absolute size for the product decision.
Does not treat the explained usage drop as a risk−2 pts forgone
acme_false_positive_avoided
R1 PARTIALR2 PARTIALR3 PARTIAL
Only 'Acme's usage dropped 45%' (uncertainties #13) and 'The Acme batch migration shows that workload patterns dramatically affect cost'; no tokens/users/MRR/ticket figure for Acme
Connects the decline to the migration and does not call it churn risk, but offers no second health signal.
Reports both the falling rate and the rising volume−2 pts forgone
conversion_rate_vs_absolute_volume
R1 PARTIALR2 PARTIALR3 PARTIAL
Table shows trials 44→58 etc. but text says only 'All four channels saw declining lead-to-trial rates'
Absolute counts appear in the table but the opposite movements of rate and volume are never noted.
Carries its own figures through correctly−2 pts forgone
figures_carried_correctly
R1 FAILR2 PARTIALR3 PARTIAL
Wonka labelled 'starter' at '510%' over a 200k limit (it is Pro, 170% of 600k); Soylent '6th-largest customer' (10th by ARR); October expansion '€286,000' (sum is €216,000); Oct monthly subs '€744,700' (€747,700) and total '€870,400' (€873,400) beside a '~12%' headline those numbers put at 9.2%
Repeated incorrect figures across several sections, including a plan misassignment that feeds a recommendation.
Recomputes the channel ranking on new logos−1.7 pts forgone
Separates new logos from expansion but omits September, so Partner (€166,800) ranks last and the reversal is missed; two of three key figures wrong.
Joins billing to usage through the alias−1.3 pts forgone
customer_id_alias_resolved
R1 PASSR2 FAILR3 PASS
Wayne Enterprises' usage never appears; no alias mentioned and no aggregate that requires Wayne's usage
No evidence the usage_account_id alias was handled, so no credit is due.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 PARTIALR2 PARTIALR3 PASS
Enterprise usage 'essentially flat (26.54M → 26.44M)' and Stark/Wayne over 3M; Pro: only Aperture listed, Wonka mislabelled 'starter' at '510%' and Vandelay missing
Enterprise signals correct, but the Pro over-allowance picture is wrong (1 of 9 shown instead of 3), so it is right for one plan only.
Reports the pattern without asserting a cause−1 pts forgone
causal_boundary
R1 PARTIALR2 PARTIALR3 PASS
Soylent 'converging red flags'; revenue drop 'no explanation in the data ... Could be a negotiated downsell, a data error, or a partial credit'; action 'understand why usage dropped'
Reports the pattern and avoids asserting causation, but never states that the data does not establish what caused what among the three movements.
Recommends channels on the corrected view−1 pts forgone
acquisition_recommendation
R1 PARTIALR2 PARTIALR3 PASS
'Partner channel deserves a closer look (22.7% lead-to-trial rate) but needs spend data first' while A's own new-logo table shows partner €0
Spend conditioned on missing cost, but Partner is not identified as the stronger new-logo performer; the correction itself is wrong.
Does not claim a cause for the churn−0.7 pts forgone
no_churn_overreach
R1 PARTIALR2 PARTIALR3 PASS
'this suggests a product/engagement problem, not an acquisition problem' then 'SMB churn is not proven to be a product problem ... no churn reasons'
Offers a speculative cause for SMB churn but labels it unproven and calls for root-cause investigation.
Names the real gaps and invents no figures−0.3 pts forgone
uncertainty_discipline
R1 PASSR2 PARTIALR3 PASS
Names marketing spend, trial-to-paid, segment-level costs as gaps, but asserts 'A usage-decline alert system could provide 1–3 weeks of warning'
Real gaps named, but the response invents an unsupported figure, which the PASS bar excludes.
What it got wrong
No penalties and no false actions in any run.
0710
DeepSeek V4.1 Flash (1017)
79.7
3.5
134.9s
154.8s
Individual runs
Run 181.0
Run 280.5
Run 377.5
Speed
TTFA
134.9s
Total latency
154.8s
Median output tokens
31,402
Dimension breakdown
Revenue reasoning 19/20
Customer health 14.2/15
Acquisition reasoning 15.5/19
Plan economics 10.5/19
Cross-table data quality 14.5/18
Decision quality 6/9
What it missed
Judge’s wording below, unedited.
Backs the product focus with two signals beyond margin−5 pts forgone
product_focus_supported
R1 FAILR2 FAILR3 FAIL
'Enterprise deserves the next quarter's primary product/engineering attention because it is 87% of revenue and 79% of gross profit'
Recommends the largest plan because it is the largest; Pro only second.
Reports both the falling rate and the rising volume−2.7 pts forgone
conversion_rate_vs_absolute_volume
R1 FAILR2 PARTIALR3 PARTIAL
Funnel shown only as Sep+Oct combined (e.g. paid search 1,420 leads / 102 / 7.2%); no month-on-month rate or volume movement anywhere
Neither the falling conversion rate nor the rising absolute conversions is reported, so no credit can be given.
Separates absolute contribution from margin−2.5 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PARTIALR3 PARTIAL
'Pro is the strongest margin plan' yet 'Product priority should be Enterprise first, because that is where the profit pool is'
Presents both absolute contribution and margin, then leans on absolute size for the product-priority decision.
Does not recommend cutting the segment−2.5 pts forgone
Recommends cutting SMB investment as data-supported without conditioning on the missing segment economics.
Compares support load as a normalised rate−2 pts forgone
support_normalized
R1 PASSR2 FAILR3 PARTIAL
Only support cost growth (Pro +24.6%, Starter +41%) and rate-limit ticket counts; no per-customer, per-revenue or per-usage ticket comparison across plans
No normalised support comparison is made.
Reports the pattern without asserting a cause−1.5 pts forgone
causal_boundary
R1 PARTIALR2 PARTIALR3 PARTIAL
'Soylent is a clear risk: usage down 27%, MRR down from EUR22k to EUR19.5k, and monthly tickets rose from 3 to 8'
Reports the three-way pattern without asserting causation, but never states the data cannot establish what caused what.
States both the headline and a normalised figure−1 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 PASSR3 PASS
Table shows EUR797.1k vs EUR892.9k literal / EUR873.4k de-duped; the only growth rate stated is 'normalised recurring revenue EUR757.7k, only +1.6%'
Gives the correct normalised figure with its basis and attribution, but never states a headline growth rate, so only one of the two figures is given.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 PARTIALR2 PARTIALR3 PASS
'Wonka Industries used 1.02M requests against a Pro inclusion of 600k'; otherwise only plan averages (1.888M / 3.0M etc.) and company-wide requests +1.5%
Quantifies an over-allowance account for Pro only; no per-plan usage growth or Enterprise distribution.
Quantifies retention on a stated basis−0.8 pts forgone
segment_retention_quantified
R1 PASSR2 PASSR3 PARTIAL
SMB '4 of 13 starting SMB customers ... EUR123.6k ARR churn against ... about EUR469k'; Mid-market 'net about -EUR174k / -10.2%'; Enterprise 'stable'
Quantifies the populations but mixes gross SMB churn with net Mid-market movement, so the framing is not used consistently.
Recomputes the channel ranking on new logos−0.8 pts forgone
existing_customer_expansion_removed
R1 PASSR2 PASSR3 PARTIAL
Monthly new-logo columns (Partner Sep EUR166.8k; Content EUR45.6k + EUR45.6k; Paid search EUR0 + EUR64.8k) but no combined figures or ranking stated
Separates new logos from expansion but never states the resulting ranking or the reversal.
Recommends channels on the corrected view−0.5 pts forgone
acquisition_recommendation
R1 PASSR2 PASSR3 PARTIAL
'content/partner are more defensible than paid search on lead-to-trial quality, but the sample is small'; no new-logo ranking stated
Corrects the attribution and names Partner/Content, but on trial rate rather than as the stronger new-logo performers.
What it got wrong
No penalties and no false actions in any run.
0811
MIMO v2.5
78.5
25.5
368.6s
483.6s
Individual runs
Run 180.0
Run 265.0
Run 390.5
Speed
TTFA
368.6s
Total latency
483.6s
Median output tokens
24,247
Dimension breakdown
Revenue reasoning 18/20
Customer health 11.8/15
Acquisition reasoning 15.8/19
Plan economics 18/19
Cross-table data quality 13.5/18
Decision quality 6/9
What it missed
Judge’s wording below, unedited.
Quantifies retention on a stated basis−2.5 pts forgone
segment_retention_quantified
R1 PARTIALR2 PARTIALR3 PARTIAL
'Four of nine SMB starter customers (44%) churned in October' and the segment MRR table giving Enterprise EUR 565,000 / Mid-market EUR 129,500 -> EUR 130,000 / SMB EUR 51,600 -> EUR 37,400
The Starter rate is correct and correctly labelled as a plan, and the segments are ranked on MRR movement. But no churn or retention rate is computed for any segment, and the segment table's Mid-market MRR and every customer count in it are wrong, so the segment framing cannot carry the ranking on its own.
Carries its own figures through correctly−2.5 pts forgone
figures_carried_correctly
R1 FAILR2 FAILR3 PARTIAL
'Total tickets 57 -> 74' when September is 59, which then propagates into the cost-per-ticket row; 'starter support cost per EUR 1 of revenue is EUR 0.43' when it is EUR 0.32; 'Three additional expansion bookings (Stark ... Massive-Dynamic = +EUR 192K total)' names four and omits Cyberdyne, so the total is EUR 216K; 'aggregate Enterprise requests fell 1.4%' when the figure is -0.4%; and 'showed -35% to -37% request declines in September' when those declines are October's
Repeated incorrect figures across the support, acquisition and plan sections, and the EUR 0.43 ratio sits inside the argument for reducing SMB investment. The MRR table, the per-customer economics, the churn ARR walk and the plan tables are all exact.
States both the headline and a normalised figure−2 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 PARTIALR3 PASS
'Total invoiced EUR 797,100 -> EUR 860,900, +8.0%' against 'October subscription MRR was EUR 757,700, up 1.6% from September'
The structure is right - a raw basis and a normalised one, both labelled, with the gap attributed to the annual invoice and the new logos. But its October invoiced total is EUR 860,900 where the deduplicated figure is EUR 873,400, so the headline reads +8.0% instead of about +12% and falls outside the stated tolerance.
Does not recommend cutting the segment−2 pts forgone
segment_recommendation
R1 FAILR2 FAILR3 PASS
'Reduce investment in SMB - YES, proceed ... Pause or reduce paid acquisition targeting SMB/starter segments ... Evaluate whether the Starter plan should be sunset or restructured'
The bluntest version in the battery: it recommends reducing investment in SMB as a segment, not only the Starter plan, and floats sunsetting. Its own figures show SMB producing all of October's new logos, and no segment-level acquisition economics exist in the pack.
Recomputes the channel ranking on new logos−1.7 pts forgone
existing_customer_expansion_removed
R1 PASSR2 FAILR3 PASS
the channel table carries leads, trial rates and October attributed revenue only; no new-logo ARR is computed for any channel
Having seen that paid search's number is mostly expansion, it never recomputes the ranking on new-logo revenue, so the reversal never appears.
Joins billing to usage through the alias−1.3 pts forgone
customer_id_alias_resolved
R1 PASSR2 PARTIALR3 PARTIAL
'Wayne Enterprises has an imminent renewal (November 30, EUR 1,008K ARR) ... Despite healthy usage growth (+10%)' - Wayne's usage is read and reported correctly
Wayne's usage growth is right and requires the alias, but no figure is given for it and no aggregate in the response is reachable only with the join, so the evidence is thinner than run-004's exact enterprise request total.
Recommends channels on the corrected view−1 pts forgone
acquisition_recommendation
R1 PARTIALR2 PARTIALR3 PASS
'Content produced the most new logos (3 in 2 months) with stable conversion rates ... This may be more capital-efficient, but we can't prove it without spend data' with no channel increase recommended
Identifies content on the corrected new-logo basis and gates everything on the missing cost data, but stops short of a recommendation - which the criterion places at PARTIAL.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 PASSR2 PARTIALR3 PARTIAL
'Highest plan utilisation (74%) - customers are approaching their included request limits' and 'Utilisation is only 42%' for Starter
Utilisation is quantified for every plan and hedged correctly - 'approaching' rather than 'below' - so it avoids the aggregate FAIL. But it reads only the averages: no customer above its included volume is named anywhere, and no usage growth rate is given.
Separates attributed revenue from new business−0.8 pts forgone
raw_attribution_not_equivalent_new_business
R1 PASSR2 PARTIALR3 PASS
'Three of its four October conversions are expansions, not new logos - expansions do not expand the customer base' and 'High attributed revenue could simply reflect high spend'
The contamination is identified for Paid Search and the reasoning is right, but it is never quantified: neither the EUR 274,800 attributed total nor the EUR 210,000 of expansion appears, only the October column.
Does not treat the explained usage drop as a risk−0.7 pts forgone
acme_false_positive_avoided
R1 PASSR2 PARTIALR3 PASS
'Acme's migration proves usage can fall materially without revenue falling' and, in the uncertainties, 'Cannot attribute Enterprise cost growth ... Acme's usage fell'
The account is never treated as a risk and revenue stability is noted, but neither the -45% figure nor the batch migration is stated in the analysis itself, so the connection the criterion asks for is left implicit and no second usage metric is offered.
Reports both the falling rate and the rising volume−0.7 pts forgone
conversion_rate_vs_absolute_volume
R1 PASSR2 PARTIALR3 PASS
'Paid Search 520 leads / 8.5% -> 900 leads / 6.4%' with 'its lead-to-trial rate dropped from 8.5% to 6.4%, suggesting lead quality may be declining as spend scales'
Rising volume against a falling rate is stated for paid search, but the table drops the trial counts, so the other half - that absolute conversions rose while the rate fell - is not shown.
Compares support load as a normalised rate−0.7 pts forgone
support_normalized
R1 PASSR2 PASSR3 PARTIAL
the churn table's per-account ticket counts and 'Wonka generated 8 support tickets in October'
Support is read at account level throughout and Enterprise is never called the worst on raw volume, but no rate against any denominator is computed for any plan or segment, so the normalisation the criterion asks for is not performed.
What it got wrong
PROHIBITED_ACTION-7 · Run 1
'Decision 1: Reduce investment in one customer segment. Recommendation: Yes - reduce investment in SMB starter customers ... The recommendation is to shift resources away from acquiring new starter-tier customers.'
Defunding SMB acquisition on a churn rate is the first action the pack rules out. This is the most carefully bounded version of it in the battery - it names the funnel consequence, preserves SMB Pro and offers alternatives - but the instruction to shift acquisition spend away still stands, and no segment-level acquisition cost exists in the pack to support it.
PROHIBITED_ACTION-7 · Run 2
'Decision 1: Reduce investment in SMB - YES, proceed ... Pause or reduce paid acquisition targeting SMB/starter segments ... Evaluate whether the Starter plan should be sunset or restructured.'
Cutting SMB investment on a churn rate is the first action the pack rules out, and this states it at the segment level rather than the plan level and adds a sunset option. Its own analysis shows SMB is where every new logo came from, and the pack contains no segment-level acquisition cost against which the cut could be justified.
12
Gemini 3.8 Flash (High)closed
72.2
9.0
—
61.9s (route-timed)
Individual runs
Run 176.5
Run 267.5
Run 372.5
Speed
TTFA
—
Total latency
61.9s · route-timed
Median output tokens
—
Dimension breakdown
Revenue reasoning 19/20
Customer health 11.3/15
Acquisition reasoning 15.8/19
Plan economics 15.7/19
Cross-table data quality 10.3/18
Decision quality 5/9
What it missed
Judge’s wording below, unedited.
Reports the pattern without asserting a cause−3 pts forgone
causal_boundary
R1 FAILR2 FAILR3 FAIL
'Soylent's contraction (-EUR 30k ARR) [was] caused by technical debt (API reliability and performance)'; exec: 'contraction risk at Soylent, driven by unresolved API errors'.
Asserts that the support/reliability issues caused the contraction.
Compares support load as a normalised rate−2.7 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 FAIL
No tickets-per-customer, per-user or support-cost-share comparison across plans; support appears only as raw ticket counts per account and Enterprise 'heavy CS staffing'.
No normalised support-load comparison and no rate for any plan; the criterion asks for a calculation, which is absent.
Recomputes the channel ranking on new logos−2.5 pts forgone
existing_customer_expansion_removed
R1 PARTIALR2 PARTIALR3 PARTIAL
'Paid Search generated only EUR 64,800 in true new logo ARR' and Partner 'delivered EUR 166,800 in genuine new logo ARR in September'; no Content new-logo figure and no ranking.
Separates new logos from expansion with two of three figures but never states Content's EUR 91,200 or the resulting Partner > Content > Paid Search order.
Separates absolute contribution from margin−2.5 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PARTIALR3 PARTIAL
Table shows Enterprise EUR 194,700 vs Pro EUR 41,500; 'Despite contributing 87% of monthly revenue, Enterprise delivers a sub-30% gross margin'; 'Pro is twice as profitable as Enterprise'.
Presents both absolute and margin figures and draws the contrast, but never says which question each answers (where the revenue is vs which economics scale).
Carries its own figures through correctly−2 pts forgone
figures_carried_correctly
R1 PARTIALR2 PARTIALR3 FAIL
Revenue: October naive sum 'EUR 887,400 (+EUR 90,300)' (source 892,900); segments: total ARR 'EUR 9,082,400', SMB 'EUR 592,400', net 'EUR 8,778,800' (source 9,092,400 / 602,400 / 8,788,800); acquisition: Content new-logo 'EUR 66,000' (source 91,200); 'Content yields double the trial conversion of Paid Search' (10.3% vs 6.44% = 1.6x).
Repeated incorrect figures across the revenue, customer-health and acquisition sections; lower label taken under the repeated-errors clause even though no decision flips.
Does not recommend cutting the segment−2 pts forgone
segment_recommendation
R1 PARTIALR2 FAILR3 PARTIAL
'Reduce investment in one customer segment? YES, specifically the low-end SMB Starter tier'; 'Action: Divest from high-touch Starter SMB'. No request for acquisition cost, LTV or retention drivers.
Answers the cut question YES and recommends divesting from an SMB sub-population on the evidence in hand, without investigation steps; the 'do not defund SMB broadly' carve-out does not make it a non-cut.
Quantifies retention on a stated basis−1.7 pts forgone
segment_retention_quantified
R1 PASSR2 PARTIALR3 PARTIAL
'Four SMB Starter accounts churned (30.8% of the Starter customer base; EUR 123,600 ARR lost)'; Nakatomi listed as the one Mid-market churn; no denominators or rates for other segments/plans.
Quantifies one population's rate only; the others are listed as events without bases, not enough to rank on a stated framing.
Recommends channels on the corrected view−1.5 pts forgone
acquisition_recommendation
R1 PARTIALR2 PARTIALR3 PARTIAL
'Invest in the Partner Channel: Partner produces the highest trial conversion rates (>22%) and generated Northstar's largest new logo deal'.
Names the right channel on the corrected view but the spend recommendation is not conditioned on the missing cost data.
Does not claim a cause for the churn−1.3 pts forgone
no_churn_overreach
R1 FAILR2 PASSR3 FAIL
'Nakatomi's churn (EUR 180k ARR) and Soylent's contraction (-EUR 30k ARR) were caused by technical debt (API reliability and performance), not customer segment economics.'
States why a customer churned as though the data showed it.
States both the headline and a normalised figure−1 pts forgone
headline_vs_recurring_growth
R1 PASSR2 PARTIALR3 PASS
'MRR rising from EUR 746,100 to EUR 757,700 (+1.55%) and cash collections reaching EUR 873,400 (bolstered by Gringotts' EUR 120,000 annual prepayment)'; no September raw total or headline growth rate.
Gives the correct recurring figure with its basis but never states the ~+12% raw headline it refutes.
Backs the product focus with two signals beyond margin−0.8 pts forgone
product_focus_supported
R1 PASSR2 PARTIALR3 PASS
'Product plan deserving engineering focus? The ENTERPRISE PLAN (Primary) and PRO PLAN (Secondary)' - Enterprise justified first by '87.0% of MRR', margin erosion and reliability.
Chooses Enterprise primarily, partly resting on absolute revenue; Pro is only secondary, so neither the Pro pass nor the alternative-plan pass condition is met cleanly.
Reports both the falling rate and the rising volume−0.7 pts forgone
conversion_rate_vs_absolute_volume
R1 PARTIALR2 PASSR3 PASS
Text: 'Paid Search lead volume surged 73.1% ... lead-to-trial conversion dropped by nearly a quarter'; the table carries trials 44 -> 58 but the rise in absolute conversions is never stated.
Reports the falling rate; the opposite movement in absolute conversions is only in a table column and is not noticed as pointing the other way.
Puts the SMB churn rate in context of size and ARR−0.7 pts forgone
sample_size_arr_context
R1 PASSR2 PARTIALR3 PASS
States 'EUR 123,600 ARR lost' alongside the 30.8% Starter rate, but uses it as severity; no share of book, no comparison with Nakatomi's EUR 180,000, no note of four events.
The ARR figure appears but is not used to put the rate in context; lower label chosen as between.
Names the real gaps and invents no figures−0.3 pts forgone
uncertainty_discipline
R1 PASSR2 PARTIALR3 PASS
Uncertainties name 'Complete Absence of Marketing Cost Data', plus duplicate, alias, attribution and overage issues; churn reasons, segment-level economics and trial-to-paid tracking are not named.
Only one of the material pack gaps (channel spend) is named; the rest are data-hygiene items.
States one plan recommendation, consistent with the analysis−0.2 pts forgone
product_recommendation
R1 PASSR2 PARTIALR3 PASS
'Primary focus on ENTERPRISE PLATFORM EFFICIENCY & RELIABILITY; Secondary focus on PRO TIER'.
A two-plan recommendation that sits uneasily with its own plan-economics finding that Pro has 'The Strongest Unit Economics'.
What it got wrong
UNSUPPORTED_CAUSALITY-5 · Run 1
'Mid-market is experiencing severe technical churn and contraction. Nakatomi churned on Oct 19 after continuous high-severity API errors'; leads to 'Form an Urgent Mid-Market SWAT Team ... resolve API/performance failures'.
Churn and contraction cause asserted as fact with no churn-reason data in the pack, and a recommendation is built on it.
UNSUPPORTED_CAUSALITY-5 · Run 2
Exec summary: 'Soylent's critical API failure led to a 27% usage drop', used to justify Enterprise as primary engineering focus.
Causation between simultaneous movements asserted as fact and a top-level recommendation leans on it.
UNSUPPORTED_CAUSALITY-5 · Run 3
'Nakatomi's churn (EUR 180k ARR) and Soylent's contraction (-EUR 30k ARR) were caused by technical debt (API reliability and performance), not customer segment economics.'
Explicit causal claim with no supporting data, used to drive the Mid-market investment decision.
0913
GLM 5.2
71.2
4.5
57.1s
103.1s
Individual runs
Run 168.5
Run 272.0
Run 373.0
Speed
TTFA
57.1s
Total latency
103.1s
Median output tokens
8,697
Dimension breakdown
Revenue reasoning 17/20
Customer health 13.5/15
Acquisition reasoning 15/19
Plan economics 14.7/19
Cross-table data quality 13.7/18
Decision quality 4.3/9
What it missed
Judge’s wording below, unedited.
States both the headline and a normalised figure−3 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 PARTIALR3 PARTIAL
'September total invoiced ~ EUR 797k (subscriptions EUR 746k + professional services EUR 51k) ... October invoiced is much higher' and 'Underlying monthly subscription revenue ex-Gringotts-annualisation is roughly flat to slightly up'
The normalised side passes as written - the criterion accepts 'roughly flat' - and the treatment is stated. But October's total is never given and the headline growth rate never computed, so only one of the two figures is on the page.
Does not recommend cutting the segment−3 pts forgone
segment_recommendation
R1 FAILR2 FAILR3 FAIL
'Decision 1: Reduce investment in SMB - Supported. Recommendation: Reduce customer-success and support investment in the SMB/Starter segment ... reallocate CS capacity' and, in the executive summary, 'Reduce investment in SMB (specifically the Starter plan).'
Recommends the reduction the pack rules out and marks it as supported. It is the most carefully bounded version glm5.2 produced - acquisition is explicitly preserved, the move is to cheaper support tiers rather than an exit, and a churn threshold is set for a pricing review - but leadership is still told to pull CS investment out of the segment, and the pack contains no segment-level economics against which that could be justified. Both sibling runs were failed for the same action.
Recomputes the channel ranking on new logos−2.5 pts forgone
existing_customer_expansion_removed
R1 FAILR2 PASSR3 PARTIAL
no new-logo ARR figure for any channel; the acquisition section is the funnel table plus prose
The ranking is never recomputed on new-logo revenue, so the reversal never appears.
Backs the product focus with two signals beyond margin−2.5 pts forgone
product_focus_supported
R1 PASSR2 PARTIALR3 FAIL
'Recommendation: Focus next quarter's engineering on the Enterprise plan' with the first rationale 'Enterprise generates 87% of revenue and has 0% churn - protecting it is the highest-leverage engineering investment.'
A plan other than Pro is admissible only when the case does not rest on absolute revenue, and here the revenue share is the stated priority and the leading argument. The supporting signals it adds - the Wayne renewal, the batch workload, the open tickets - are real, but they are attached to a choice already made on size. Gemma 4 run-005 was failed for the same construction. Pro is correctly analysed and then demoted to 'secondary focus'.
Carries its own figures through correctly−2 pts forgone
figures_carried_correctly
R1 PARTIALR2 FAILR3 PARTIAL
'GP per Starter customer is EUR 792/year' - it is EUR 792 per month, and the annual figure makes the plan look twelve times worse in the argument for cutting it; 'Wonka Industries generated 7 tickets in October, all rate_limits' when 4 of the 7 are; and the revenue table carries a repeated EUR 700 offset (September subscriptions EUR 746.8k against EUR 746.1k, October ~EUR 868.4k against EUR 867.7k, forward MRR EUR 733.1k against EUR 732.4k)
Repeated incorrect figures across three sections, and the units error sits inside the recommendation it supports. The churn table, the converted-customers table and the plan tables are all exact to the euro, which makes the pattern a lapse rather than a misunderstanding - but the criterion charges repetition.
Recommends channels on the corrected view−1.5 pts forgone
acquisition_recommendation
R1 FAILR2 PARTIALR3 PASS
'increase paid search spend only on the Enterprise-expansion cohort (lookalike/ABM-style)' on the strength of 'EUR 174k of Enterprise expansion ACV in October, which is high-value'
The one channel the pack rules out, recommended on the raw attributed revenue whose expansion contamination the response had itself identified. Partner gets a test budget named on conversion rate rather than on new-logo value, which was never computed.
Joins billing to usage through the alias−1.3 pts forgone
customer_id_alias_resolved
R1 PARTIALR2 PARTIALR3 PASS
account-level billing-to-usage joins are performed for Soylent (EUR 234k ARR against usage -27% and active_users 56 -> 41) and for Acme, but Wayne Enterprises' usage appears nowhere
The FAIL clause applies only when no account-level join is attempted at all, and several are. But nothing here is reachable only with Wayne joined, so there is no evidence either way that the alias was handled.
Reads the customers behind the plan average−1 pts forgone
plan_trajectory_evidence
R1 FAILR2 PASSR3 PASS
'Utilisation is low across all plans: Enterprise avg ~1.89M vs 3M included (63%); Pro ~0.44M vs 0.6M (73%); Starter ~0.08-0.11M vs 0.2M (40-55%). Customers are paying for capacity they don't use - a pricing/packaging opportunity'
Three plan averages, all quoted correctly, and then a claim about the customers that the customers contradict: Stark 4.29M and Wayne 3.41M are over the 3M enterprise allowance, and Wonka 1.02M, Aperture 705k and Vandelay 690k are over Pro's 600k. The claim is used as an argument, which is the FAIL clause as written.
Reports the pattern without asserting a cause−1 pts forgone
causal_boundary
R1 PARTIALR2 PASSR3 PARTIAL
Soylent's usage decline and ticket cluster are reported together and it is called 'a genuine health risk', but the EUR 22k -> EUR 19.5k contraction is not among them
Two of the three simultaneous movements, with no mechanism asserted. The third - the revenue contraction - is the one that makes the pattern a pattern.
Separates attributed revenue from new business−0.8 pts forgone
raw_attribution_not_equivalent_new_business
R1 PARTIALR2 PASSR3 PASS
'paid search sourced three large Enterprise expansions (Stark, Umbrella, Globex = EUR 174k ACV). These are high-value, so paid search's value per conversion may still be attractive'
It identifies the expansions and quantifies them at EUR 174k, then argues they make paid search look better rather than that they are not new business. The correction is observed and not applied.
Quantifies retention on a stated basis−0.8 pts forgone
segment_retention_quantified
R1 PASSR2 PARTIALR3 PASS
the churn table placing all five logos with segment, plan, ARR and MRR, plus 'Gross revenue retention (MRR basis) 96.6%' and '4 of ~9 active Starter customers churned'
Company-level GRR and NRR are both computed and internally consistent, and the Starter rate is correctly labelled as a plan. But no rate is given for any segment, so the three populations are never ranked on retention.
Separates absolute contribution from margin−0.8 pts forgone
absolute_vs_scalable_economics
R1 PASSR2 PASSR3 PARTIAL
The strongest-versus-weakest table holds 'Revenue scale: Enterprise strongest (87%)' against 'Margin %: Enterprise weakest (29.5%), Pro strongest (62.7%)' - then concludes 'Strongest: Enterprise' and opens the engineering rationale with 'Enterprise generates 87% of revenue ... protecting it is the highest-leverage engineering investment.'
Presents both halves and draws the contrast explicitly, then argues the product decision from the absolute revenue figure anyway - the second clause of the PARTIAL band, and the confusion the criterion exists to catch. Gemma 4 run-005 was placed here for the same sequence.
Does not claim a cause for the churn−0.7 pts forgone
no_churn_overreach
R1 PASSR2 PARTIALR3 PARTIAL
'Nakatomi churned with an open high-severity api_errors ticket - likely a support-driven churn.'
Offers a cause the pack does not record. 'Likely' marks it as an inference rather than a finding, which is the PARTIAL band, but the pack contains no churn reasons at all.
Reports both the falling rate and the rising volume−0.7 pts forgone
conversion_rate_vs_absolute_volume
R1 PASSR2 PARTIALR3 PASS
the funnel table carries lead counts, conversion rates and lead growth, but no absolute conversion counts: 'paid_search 520 / 8.5% / 900 / 6.4% / +73%'
The falling rate against rising volume is stated and correct. The other half - that absolute conversions rose while the rate fell - needs the conversion counts, which this table drops.
States one plan recommendation, consistent with the analysis−0.2 pts forgone
product_recommendation
R1 PASSR2 PARTIALR3 PASS
'Enterprise, for cost reduction; Pro, for growth enablement'
Actionable and consistent with its own section 4, but two recommendations rather than the single one the criterion asks for.
What it got wrong
PROHIBITED_ACTION-7 · Run 1
'Decision 1 - Reduce investment in a customer segment: Yes, reduce investment in SMB Starter ... Action: stop actively acquiring Starter logos; migrate viable Starter customers up to Pro; tighten support SLA on Starter.'
Defunding part of SMB on a churn rate is the first action the pack rules out, and this is an unhedged instruction to stop acquiring. The supporting figures are computed correctly and the segment's healthy half is preserved, which is why the criterion reads FAIL rather than the analysis being wrong - but the pack records no segment-level acquisition cost against which a spend cut could be justified, and the response never says so.
PROHIBITED_ACTION-7 · Run 2
'Decision 1: Reduce investment in one customer segment - Yes, reduce SMB Starter investment ... Recommendation: Stop actively acquiring Starter customers via paid channels ... redirect acquisition spend and CS capacity toward Pro and Enterprise.'
Defunding part of SMB on churn and plan economics, which is the first action the pack rules out. It is the same recommendation as run-003 and is charged the same way. Part of the case rests on 'GP per Starter customer is EUR 792/year', which is the monthly figure mislabelled - the plan is twelve times more profitable than the sentence justifying the cut says it is.
PROHIBITED_ACTION-7 · Run 3
'Decision 1: Reduce investment in SMB - Supported. Recommendation: Reduce customer-success and support investment in the SMB/Starter segment. Do not stop acquisition, but reallocate CS capacity.' - carried into the executive summary as a decision the data supports.
Pulling CS and support resource out of SMB on a churn rate is the action the pack rules out. It is the most bounded version in glm5.2's three runs - acquisition is preserved, the move is to self-service rather than an exit, and a churn threshold triggers a pricing review instead of a cut - but leadership is still told to withdraw investment from the segment, and no segment-level economics exist in the pack against which that could be justified. qwen3.6 run-005 was penalised for the same reallocation.
1014
Qwen 3.6
46.0
2.5
72.6s
102.4s
Individual runs
Run 144.5
Run 247.0
Run 346.5
Speed
TTFA
72.6s
Total latency
102.4s
Median output tokens
8,548
Dimension breakdown
Revenue reasoning 9.7/20
Customer health 9.3/15
Acquisition reasoning 10.5/19
Plan economics 13.7/19
Cross-table data quality 5.5/18
Decision quality 4.3/9
What it missed
Judge’s wording below, unedited.
States both the headline and a normalised figure−5 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 FAILR3 FAIL
'Monthly subscription revenue is stable: EUR 659k (Sept) -> EUR 659.5k (Oct) for Enterprise; EUR 63k -> EUR 66.2k for Pro; EUR 24.1k -> EUR 32k for Starter'
Three plan lines, all exact, and no company total on any basis. Neither the headline growth nor a normalised figure refuting it is ever computed, so there is no month-on-month comparison to make.
Joins billing to usage through the alias−4 pts forgone
customer_id_alias_resolved
R1 FAILR2 FAILR3 FAIL
no account-level join between billing and usage is attempted; Wayne appears only in a list of accounts with high-severity tickets, which comes from support.csv alone
The FAIL clause applies: with no billing-to-usage join attempted there is no evidence the alias was handled.
Puts the SMB churn rate in context of size and ARR−3.3 pts forgone
sample_size_arr_context
R1 PARTIALR2 FAILR3 FAIL
'support costs that are disproportionately high relative to ARR' and 'low usage relative to included limits' as the context for the 44%
The churn is never sized in ARR, never netted against the new logos, and never compared with the Mid-market loss. The context offered is plan economics rather than the size or value of what was lost.
Recomputes the channel ranking on new logos−3.3 pts forgone
existing_customer_expansion_removed
R1 PARTIALR2 FAILR3 PARTIAL
the channel table reports attributed revenue and revenue per conversion over both months combined - partner EUR 166.8k, paid search EUR 274.8k - with no new-logo column
No new-logo ranking is computed. Partner leads its table on efficiency ratios rather than on the reversal, and paid search's EUR 274.8k is still carried as its revenue.
Does not recommend cutting the segment−3 pts forgone
segment_recommendation
R1 FAILR2 FAILR3 FAIL
'Reduce investment in the SMB/Starters segment: Reallocate CS and marketing resources away from cold outreach to Starter-tier prospects.'
Recommends the reduction on churn and support cost. It softens it - retention effort stays with existing accounts, and a price review is proposed - but resources are moved out of the segment, and the pack has no segment-level economics to support the move.
Reports both the falling rate and the rising volume−2.7 pts forgone
conversion_rate_vs_absolute_volume
R1 PARTIALR2 FAILR3 PARTIAL
the funnel table is 'Sept + Oct Combined' - Partner 135 leads / 32 conversions / 23.7%, Paid Search 1,420 / 102 / 7.2%
Combining the months erases the movement entirely. Neither the falling conversion rate nor the rising absolute conversions is reported, and the pack's central funnel observation is never made.
Separates attributed revenue from new business−2.5 pts forgone
raw_attribution_not_equivalent_new_business
R1 PARTIALR2 PARTIALR3 PARTIAL
'Paid Search ... drove EUR 216k in expansion bookings in Oct' and 'Paid Search is the most scalable channel and is successfully driving expansion revenue'
The expansion is separated from the new-logo figure, which is the right move. But it is quantified wrongly - EUR 216k is every channel's October expansion, not paid search's EUR 174k - and the conclusion drawn is that paid search is succeeding, not that its headline is not new business.
Reports the pattern without asserting a cause−2.5 pts forgone
causal_boundary
R1 FAILR2 FAILR3 PARTIAL
Soylent appears once, in the revenue section: 'Soylent's invoice dropped from EUR 22k to EUR 19.5k, reflecting usage or contract adjustments'. Its usage decline and its ticket spike are absent
One of the three simultaneous movements, which is the FAIL bar. The pattern is never assembled - and 'reflecting usage or contract adjustments' offers a mechanism for the one movement it does report.
Normalises the annual prepayment−2 pts forgone
annual_prepayment_normalized
R1 PARTIALR2 PASSR3 PARTIAL
'Gringotts annual contract (EUR 120k) inflates October cash collection. Normalized to MRR (EUR 10k/mo), October MRR = EUR 767,700.'
The invoice is identified and its monthly equivalent stated correctly - and then added to a figure that already contains it. EUR 757,700 is the plans.csv MRR, which counts Gringotts at EUR 10,000 once; adding EUR 10,000 again produces a total that exists nowhere. The normalisation is named and misapplied.
Concludes that recurring revenue is roughly flat−2 pts forgone
revenue_conclusion
R1 PARTIALR2 PARTIALR3 PARTIAL
'Revenue grew modestly (~2.9% MoM on normalized MRR) ... However, gross profit actually contracted as infrastructure and support costs outpaced revenue growth.'
The gross-profit contraction is a real and well-supported finding, but the section's headline conclusion is that revenue grew - which is the reading the scenario exists to refute. 'Growth is flat' appears in the workings and does not reach the summary.
Reads the customers behind the plan average−2 pts forgone
plan_trajectory_evidence
R1 FAILR2 PARTIALR3 PARTIAL
'Usage remains under the 3M included limit, so no overage revenue offsets costs' for Enterprise
The FAIL clause as written: a claim about utilisation that the accounts contradict. Stark used 4.29M and Wayne 3.41M against a 3M allowance, and the claim is then used as an argument for why Enterprise margin is compressed.
Compares support load as a normalised rate−2 pts forgone
support_normalized
R1 PARTIALR2 PARTIALR3 PARTIAL
'Support costs per customer (EUR 790) are high relative to revenue' for Starter
One plan normalised against customers and revenue, with no comparison across plans - and Enterprise's support load is described as 'high but expected for large accounts', which is the right instinct stated without a rate.
Builds an account finding from three tables−2 pts forgone
cross_table_customer_signal
R1 PARTIALR2 PARTIALR3 PARTIAL
'Soylent (Mid-market) raised a critical API error ticket in Oct' and the SMB churners read across the churn list and the usage file
Two tables joined for several accounts with correct figures, but no account is built from three or more: Soylent's usage decline and its invoice reduction are both absent.
Carries its own figures through correctly−2 pts forgone
figures_carried_correctly
R1 FAILR2 PARTIALR3 PARTIAL
'October MRR = EUR 767,700' double-counts Gringotts and produces the +2.9% the summary leads with; 'Mid-market ... revenue grew (EUR 63k -> EUR 66.2k)' is the Pro plan's revenue, not the Mid-market segment's; 'SMB (9 -> 13 customers)' and 'Mid-market (8 -> 9)' are plan counts; 'Tickets increased 59 -> 73' when October is 74; and two of the four new-logo ARR averages are wrong
Repeated incorrect figures across four sections, and the first of them carries the executive summary's headline growth rate. The plan economics table is exact throughout, which makes the pattern a failure of labelling and joining rather than of arithmetic.
Quantifies retention on a stated basis−1.7 pts forgone
segment_retention_quantified
R1 PARTIALR2 PASSR3 PARTIAL
'SMB (9 -> 13 customers): 4/9 customers churned in October (44% monthly churn rate)' with 'Enterprise (14 customers): Zero churn' and 'Mid-market (8 -> 9 customers): One churn'
A rate is computed for the worst population and the three groups are ranked correctly. But the labels are plan counts wearing segment names throughout - 9 -> 13 is the Starter plan, 14 is the Enterprise plan, and Mid-market has 10 customers, not 8 - so the framings are mixed without saying so.
Separates absolute contribution from margin−1.7 pts forgone
absolute_vs_scalable_economics
R1 PARTIALR2 PASSR3 PARTIAL
'Enterprise is the cash engine but margin compressed by EUR 2.7pp' against 'Pro is the most profitable plan (~63% margin) with stable usage and low churn. It deserves growth investment but is small.'
Both halves are present and the contrast is drawn - including that Pro's size is not a reason against it. But it does not say which question each figure answers, and the engineering recommendation then goes to Starter and Enterprise rather than following the economics it just laid out.
Backs the product focus with two signals beyond margin−1.7 pts forgone
product_focus_supported
R1 PARTIALR2 PASSR3 PARTIAL
'Prioritize Starter retention and infra cost optimization for Enterprise' - two plans, and neither is the Pro plan it had just called the most profitable
Names two plans without choosing between them, which is the PARTIAL band. The Starter half is argued from churn and support cost, both cost-adjusted; the Enterprise half from an infra cost rise it quantifies. Neither rests on absolute revenue, so it stays off FAIL.
Recommends channels on the corrected view−1.5 pts forgone
acquisition_recommendation
R1 PARTIALR2 PARTIALR3 PARTIAL
'Increase spend on Partner channel. It delivers 3x the conversion rate and 2.5x the ARR per new logo vs. Paid Search' with 'allocate budget based on conversion rate and ARR quality' until spend data arrives
Partner is the right channel and it is chosen partly on new-logo value. But the increase is not conditioned on the missing cost data - it explicitly proposes allocating budget without it - which is what the criterion asks for.
Finds the duplicated invoice−1.3 pts forgone
duplicate_detected
R1 PASSR2 FAILR3 PASS
no repeated transaction id anywhere; the uncertainties section raises six other issues and not this one
The duplicate is not mentioned.
Does not treat the explained usage drop as a risk−0.7 pts forgone
acme_false_positive_avoided
R1 PARTIALR2 PASSR3 PASS
'Acme's 45% usage drop aligns with the operational note' in the uncertainties section
The migration is named and Acme is kept off every risk list, but no second signal - tokens, revenue or tickets - is offered, and the point is made in the caveats rather than in the customer-health section where the reader would look for it.
States one plan recommendation, consistent with the analysis−0.2 pts forgone
product_recommendation
R1 PARTIALR2 PASSR3 PASS
'Prioritize Starter retention and infra cost optimization for Enterprise'
Actionable, but two recommendations rather than one, and neither is the plan its own section 4 identifies as the healthiest.
What it got wrong
PROHIBITED_ACTION-7 · Run 1
'Customer Segment: Reduce/redirect investment in SMB. The 44% monthly churn rate and pre-churn usage drop signal a product-market fit or onboarding failure. Shift growth budget to Mid-market and Enterprise, where retention is strong and LTV is higher.'
Defunding SMB on a logo churn rate is the first action the pack rules out. The 44% is the Starter plan's rate presented as the segment's, LTV by segment is not in the pack at all, and the response's own figures show SMB producing every new logo of the period.
PROHIBITED_ACTION-7 · Run 2
'Reduce Investment in SMB (Starter Segment): Halt active growth spend here. Shift to a fully automated, self-serve onboarding flow ... Reallocate budget to Pro and Enterprise.'
Halting growth spend in SMB on a churn rate is the first action the pack rules out, and this is unhedged. No segment-level acquisition cost exists in the pack, and the response's own churn table shows the loss is four small Starter accounts against one Mid-market churn worth more than all of them.
PROHIBITED_ACTION-7 · Run 3
'Reduce investment in the SMB/Starters segment: Reallocate CS and marketing resources away from cold outreach to Starter-tier prospects.' - stated as the first line of the executive summary and repeated as recommendation 1.
Moving marketing and CS resources out of SMB on a churn rate is the action the pack rules out. It is the most carefully bounded of qwen3.6's three versions - retention effort stays with existing accounts and a pricing review is proposed instead of an exit - but leadership is still told to pull resources, and no segment-level economics exist to justify it.
1115
Gemma 4
35.2
19.0
0.8s
15.3s
Individual runs
Run 147.5
Run 228.5
Run 329.5
Speed
TTFA
0.8s
Total latency
15.3s
Median output tokens
1,394
Dimension breakdown
Revenue reasoning 6.7/20
Customer health 7.2/15
Acquisition reasoning 4.7/19
Plan economics 10.8/19
Cross-table data quality 2.5/18
Decision quality 5.7/9
What it missed
Judge’s wording below, unedited.
States both the headline and a normalised figure−5 pts forgone
headline_vs_recurring_growth
R1 PARTIALR2 FAILR3 FAIL
'Headline revenue is heavily skewed by the Enterprise segment' with no revenue total on any basis
Neither the raw nor the recurring figure is computed, so no comparison exists.
Recomputes the channel ranking on new logos−5 pts forgone
existing_customer_expansion_removed
R1 FAILR2 FAILR3 FAIL
no new-logo ARR figure for any channel
Having identified that expansion inflates paid search, it never removes it, so the ranking never reverses.
Separates attributed revenue from new business−4.2 pts forgone
raw_attribution_not_equivalent_new_business
R1 FAILR2 FAILR3 PARTIAL
attributed revenue is used as-is throughout the acquisition section
Expansion is never separated and the paid-search expansion block is never mentioned.
Finds the duplicated invoice−4 pts forgone
duplicate_detected
R1 FAILR2 FAILR3 FAIL
no repeated transaction id anywhere in the response
The duplicate is not mentioned.
Joins billing to usage through the alias−4 pts forgone
customer_id_alias_resolved
R1 FAILR2 FAILR3 FAIL
Wayne appears only in a list of accounts with high-severity tickets; no account-level usage join is attempted
The alias is neither resolved nor noticed.
Compares support load as a normalised rate−4 pts forgone
support_normalized
R1 FAILR2 FAILR3 FAIL
'Support data shows a high concentration of High severity tickets ... among Enterprise clients (Acme, Stark, Wayne, Umbrella)'
No rate against any denominator, and the engineering recommendation is argued from Enterprise's raw ticket volume - 2.50 per customer against Pro's 3.11.
Puts the SMB churn rate in context of size and ARR−3.3 pts forgone
sample_size_arr_context
R1 FAILR2 FAILR3 PARTIAL
'SMB: Low ARR, high churn rate' with no figure
None of the three contexts the criterion asks for is present.
Reports both the falling rate and the rising volume−3.3 pts forgone
Correct for October and September is absent, so the movement in either direction is invisible.
Backs the product focus with two signals beyond margin−3.3 pts forgone
product_focus_supported
R1 PARTIALR2 PARTIALR3 FAIL
'Direct Engineering focus to the Enterprise Plan ... Protecting this EUR 659k/month revenue is the priority.'
A plan other than Pro is acceptable only when the case does not rest on absolute revenue. Here the revenue figure is the stated priority and the stability argument rests on raw ticket counts.
Reads the customers behind the plan average−3 pts forgone
plan_trajectory_evidence
R1 FAILR2 FAILR3 FAIL
no usage trajectory and no reference to included request volumes
Neither growth nor the distribution against the allowance is examined.
Reports the pattern without asserting a cause−3 pts forgone
causal_boundary
R1 FAILR2 FAILR3 FAIL
Soylent appears nowhere in the response
None of the three simultaneous movements is reported, so the pattern is never seen.
Normalises the annual prepayment−3 pts forgone
annual_prepayment_normalized
R1 PASSR2 FAILR3 PARTIAL
'Revenue Growth is driven by expansion and new annual contracts, not organic subscription growth' - the Gringotts invoice is never identified
Gestures at annual contracts without finding the EUR 120,000 invoice, its monthly equivalent or its effect on the month.
Quantifies retention on a stated basis−2.5 pts forgone
segment_retention_quantified
R1 PARTIALR2 PARTIALR3 PARTIAL
'SMB: High churn risk. Four SMB customers churned in October alone (Slate-rock, Mega-lo-mart, Dinoco, Buy-n-large)'; Enterprise 'low churn'; Mid-market 'churn (Nakatomi)'
The churned logos are placed in the right segments, but no rate is computed on any basis and the segments are never ranked on retention.
Carries its own figures through correctly−2.5 pts forgone
figures_carried_correctly
R1 FAILR2 FAILR3 PARTIAL
'Partner: EUR 1,110,000 / 135 leads = EUR 8,222/lead' when partner's attributed ARR across both months is EUR 166,800; 'Paid Search: EUR 332,800' when it is EUR 274,800; and five of the six plan-margin figures wrong
Repeated incorrect figures across three different sections, and both the plan conclusion and the channel recommendation stand on them.
Does not treat the explained usage drop as a risk−2 pts forgone
acme_false_positive_avoided
R1 PARTIALR2 PARTIALR3 PARTIAL
'planned shift to batch processing' and, in the uncertainties, 'we cannot confirm if this will lead to a revenue decrease at renewal'
Names the migration and does not treat Acme as a churn risk, but offers no second metric - tokens or revenue - to show the workload moved rather than shrank.
Builds an account finding from three tables−2 pts forgone
cross_table_customer_signal
R1 PARTIALR2 PARTIALR3 PARTIAL
Acme read across usage and the operational note, with the renewal implication drawn
One account from two sources. No account is assembled from three or more tables, and Soylent is not mentioned.
Recommends channels on the corrected view−2 pts forgone
acquisition_recommendation
R1 PARTIALR2 PARTIALR3 FAIL
'Increase spend on Paid Search. It is the primary driver for both new logos and high-value expansion.'
The wrong channel, on the raw attribution it had itself flagged as contaminated, and against its own table showing paid search with the worst conversion rate and the steepest decline.
Does not scale paid search on this evidence−1.5 pts forgone
no_unsupported_channel_scale_decision
R1 PASSR2 PARTIALR3 FAIL
'Decision Support: Increase spend on Paid Search. While Partner has a higher conversion rate, Paid Search is successfully capturing both new logos and massive expansion revenue from existing Enterprise clients.'
Recommends scaling the one channel the pack rules out, on the attributed revenue it had itself flagged as contaminated by expansion, and without the cost data it says elsewhere is missing.
Concludes that recurring revenue is roughly flat−1.3 pts forgone
revenue_conclusion
R1 PASSR2 PARTIALR3 PARTIAL
'Revenue Growth is driven by expansion and new annual contracts, not organic subscription growth'
The right direction, stated first, with nothing quantified behind it and the annual invoice never located.
Does not recommend cutting the segment−1 pts forgone
segment_recommendation
R1 PASSR2 PARTIALR3 PARTIAL
'Do not reduce investment in Mid-market yet ... However, investigate the high support costs/ticket volume in this segment.'
Does not recommend cutting SMB, which keeps it off FAIL, but answers about Mid-market and leaves SMB without a next step or a statement of what the pack cannot settle.
Separates absolute contribution from margin−0.8 pts forgone
absolute_vs_scalable_economics
R1 PASSR2 PASSR3 PARTIAL
'The Pro plan is the most economically efficient. However, the Enterprise plan is the most expensive to run' followed by 'Engineering focus should be on the Enterprise plan ... Protecting this EUR 659k/month revenue is the priority.'
States the distinction correctly and then argues the product decision from the absolute revenue figure, which is the confusion the criterion exists to catch.
Computes contribution per plan−0.5 pts forgone
contribution_calculated
R1 PASSR2 PARTIALR3 PASS
'Enterprise EUR 204,700 | Pro EUR 41,500 | Starter EUR 17,100' for October, and EUR 211,200 / EUR 43,500 / EUR 8,300 for September
One of six figures is right - October is EUR 194,700 / EUR 41,500 / EUR 10,300 - but the cost-adjusted calculation is performed for every plan on the right definition, which is more than the FAIL bar of comparing plans on revenue alone.
Ranks the plans on margin correctly−0.5 pts forgone
margin_calculated_or_correctly_compared
R1 PASSR2 PARTIALR3 PASS
'31.2% / 62.7% / 53.4%'
Margins are given for all three plans and the ordering is right, but two figures are materially wrong: the correct margins are 29.5% / 62.7% / 32.2%, and Starter is out by 21 points in the direction that makes the plan look healthy.
Refuses the metric the pack cannot support−0.3 pts forgone
cac_payback_unavailable
R1 PASSR2 PARTIALR3 PASS
'We cannot calculate true CAC Payback because the marketing spend (cost) per channel was not provided in the data pack. We have used Revenue per Lead as a proxy.' followed by a four-row proxy table
The refusal and the missing input are both right, and then it computes the proxy - which the criterion places at PARTIAL - on figures that are themselves wrong, including EUR 1,110,000 of partner revenue that does not exist.
Names the real gaps and invents no figures−0.3 pts forgone
uncertainty_discipline
R1 PASSR2 PARTIALR3 PASS
four items: the causal direction between support and churn, whether Acme's drop is entirely batching, the missing channel spend, and the expansion-booking lag
The four gaps are real and material. But this criterion also requires that the response invent no figures anywhere, and 'Partner: EUR 1,110,000 / 135 leads' is a channel total nearly seven times the EUR 166,800 in the pack.
What it got wrong
PROHIBITED_ACTION-7 · Run 3
'Decision Support: Increase spend on Paid Search.' and, in the recommendations, 'Increase spend on Paid Search. It is the primary driver for both new logos and high-value expansion.'
Materially increasing paid-search spend on raw attributed revenue is the second action the pack rules out, and this response reaches it after correctly noting in its own table footnote that paid search's attributed revenue is inflated by expansion bookings from existing enterprise accounts. Its own figures also show paid search with the worst conversion rate of the four channels and the steepest decline. Naming the option to reject it would have been right; this tells leadership to do it.
Run range: the difference between the model’s best and worst official run. It is a plain best-minus-worst span, so it is never written as ±.
TTFA, time to first answer: the wall-clock delay before the first visible answer token. Reasoning tokens do not count as answer content.
// quality vs speed
The smartest model isn’t always the fastest
Of the timed models, GLM 5.3 Flash scores highest, 98.0, and takes 766.2s to start answering. Gemma 4 is the quickest: it starts in 0.8s and scores 35.2.
Monday Score and time to first answer, per model
Model
Monday Score
TTFA median
GLM 5.3 Flash
98.0
766.2s
Qwen 3.8 Flash
96.5
394.1s
GLM 5.3
91.7
634.2s
DeepSeek V4.1 Flash
90.0
108.3s
DeepSeek V4 Flash
86.0
164.6s
MiMo v2.6 Flash
80.3
398.5s
DeepSeek V4.1 Flash (1017)
79.7
134.9s
MIMO v2.5
78.5
368.6s
GLM 5.2
71.2
57.1s
Qwen 3.6
46.0
72.6s
Gemma 4
35.2
0.8s
// what stood out
Benchmark curiosities
Every figure below is one you can check against the leaderboard, the criterion matrix or the published verdicts on the same page.
01
13 / 45
runs recommended the cut the pack rules out
The SMB segment
They did the analysis correctly and then argued against it
Thirteen of forty-five runs recommend cutting, exiting or defunding SMB. Several of them compute, in the same answer, that SMB net MRR is positive and that the segment produced every one of October’s five new logos — and recommend the cut anyway, on a churn rate whose denominator counts the wrong population. Each of these runs can read a table and do the arithmetic; what none of them does is notice that its own numbers have just contradicted its recommendation.
02
5 / 45
runs saw the contamination and left it in
Paid search
Spotting the problem and fixing it are scored separately, and they came apart
The acquisition table mixes new-logo revenue with expansion from customers a channel already had. Paid search leads it, and stops leading the moment expansion is removed. Five runs identify the contamination in words — “paid search’s number is mostly expansion” — and then never recompute the channels on new logos alone, so the reversal never appears. A benchmark that only asked whether the model noticed would have scored these as passes.
03
62.8
points between first and last — the widest of the five Mondays
The field
The Monday that decides the leaderboard
GLM 5.3 Flash and GPT-6 Astra tie for first here on 98.0, and Gemma 4 scores 35.2 — a spread more than three times #005’s. It is the lowest Monday of the suite for eleven of the fifteen models, which makes it the scenario that settles the overall ranking. When the input is tables, the models spread out further than on prose.
02
The test
What they were given, and what they had to work out.
// the test
This is a problem of reading the numbers right
Leadership has three decisions on the table: whether to cut investment in one customer segment, whether to raise spend on one acquisition channel, and which product plan deserves the most attention. All three lean on the headline. Every figure in the files is real: October’s invoices add up to €892,900, 12% more than September; the duplicate is in the file; Gringotts paid €120,000. The growth those figures suggest is false.
Five ways to count October, two of them accepted as the answer
Invoiced, as loadedwhat a dashboard reports
September€797,100
October€892,900
+12.0%
-€19,500INV-2026-10-0209 — Soylent, loaded from both stripe and billing_sync
After removing the duplicate invoice
September€797,100
October€873,400
+9.6%
-€110,000Gringotts prepaid €120,000 for twelve months; €10,000 belongs to October
Normalised: the annual invoice at its monthly valueaccepted
September€797,100
October€763,400
−4.2%the sign changes here
Recurring subscriptions onlyaccepted
September€746,100
October€757,700
+1.6%
-€25,300Five customers were invoiced on 1 October and churned later that month
Active run-rate, once October’s churn drops outrun-rate
September€746,100
October€732,400
−1.8%
The rubric accepts two of these as answers. Normalising the annual invoice while keeping one-off services gives −4.2%; the recurring line alone gives +1.6%. September carried €51,000 of professional services against October’s €5,700, which is why they disagree. Both refute the headline, so the rubric takes either — provided the response says which it computed.
Three more of the same shape
Eight files: a context note and seven CSVs. Each is internally consistent, and none of them contains a decision.
The average that is true and useless
Every plan sits below its included request volume on average — 63%, 74%, 42%. Five customers are over it: Stark at 143% of a 3M allowance, Wonka at 170% of 600k. “No plan exceeds its quota” is true of the averages and false of the customers, and a response that argues from it has read the right column of the wrong table.
The channel that leads on the wrong metric
Paid search tops the attributed-revenue table at €274,800. €210,000 of that is expansion on Stark, Umbrella, Globex and Hooli — customers since 2023 and 2024, credited to a campaign that started on 28 September. On new logos alone paid search is third, and partner is first.
The join that silently drops €1M
Two accounts use a different identifier in the usage file than in the billing file — wayne_ent and prestige_ww. Joining on customer_id alone loses Wayne Enterprises, a €1,008,000 contract that renews in four weeks, and no error is raised. The totals simply come out smaller.
The 45% drop that is not a problem
Acme’s requests fall 45%. An operational note says it moved reporting to scheduled batch runs, with an expected 40–50% reduction. Tokens fall only 12% and revenue does not move. The work is still there, in a different shape. Reporting Acme as a churn risk is the false positive the scenario is built to catch.
03
The method
How the score is built, and how to check it.
// scoring
How Monday Score works
One hundred points across 6 dimensions, then penalties. Quality only: speed and cost are reported separately, beside the score.
20151919189
Revenue reasoningDoes it find the growth that is not there?20
Customer healthDoes it size the churn before reacting to it?15
Acquisition reasoningDoes it tell attribution apart from acquisition?19
Plan economicsDoes it know which number the decision depends on?19
Cross-table data qualityDo the joins hold and do the figures survive them?18
Decision qualityDoes it answer the three questions it was asked?9
total100
The judge does not assign a 0–100 score directly
It classifies atomic criteria one at a time, 27 of them in rubric 0.3, and each verdict carries the evidence it was based on. Deterministic scoring code turns those verdicts into points. No model ever sees a running total.
PASSfull points for the criterion
PARTIALhalf points
FAILnothing
Where a response sits between two labels, the rubric’s own tie-break applies: choose the lower one.
Penalties
Applied on top of the dimension score, capped at −25 per run.
−5Material hallucinationA claim that matters to the briefing and is not supported by the material.
−7Prohibited actionRecommending something the current state explicitly rules out.
−7Major data errorA numeric or data mistake that a recommendation or a headline conclusion then rests on.
−5Unsupported causalityAsserting that one thing caused another when the data only shows they moved together.
Each scenario’s rubric sets its own penalty types, their prices and the cap. A prohibited action costs −10 (#001), −10 (#002), −7 (#003), −7 (#004), −7 (#005); the cap per run is −20 (#001), −30 (#002), −25 (#003), −25 (#004), −14 (#005).
Every input, raw response, judge verdict and scoring rule for this scenario is published. The hash below is of the assembled prompt each model received, byte for byte.
Benchmarks are useful, but what matters is your workload
We compare open models in production so you can tell how close they are to closed models. MondayBench is how we check whether they are really useful before they get there.